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Forum Discussion
mcdazzler
7 months agoExplorer | Level 3
trying to add dropbox replay pro and i can not figure out how to purchase it
Every time i click on the purchase link it takes me to my subscriptions page and there is no option to purchase. I don't understand why i cant buy it
- MarkSuper User II
Have you clicked on 'View all addons' on the Subscriptions page?
Thats where it appears for me: https://www.dropbox.com/manage/subscriptions
- Helen DBXDropbox Staff
Hello mcdazzler
Helen from Dropbox here! Thanks for reaching out about the Replay Add-On. It's a super cool tool!Unfortunately, it’s not possible to purchase this with an Apple iOS subscription. You could cancel that subscription and re-upgrade directly via Dropbox.com?Find out how to cancel a Dropbox subscription purchased on a mobile device:I hope this helps.Best regards,HelenThe Dropbox Team - GrahamCommunity Manager
Hi mcdazzler,
Thanks for taking the time to post here on the Dropbox Community and letting us know about this issue.
I wanted to let you know about the Dropbox Replay group we launched earlier this year here on the Community. The group will be a great place to connect with some members of the Replay team and I'm sure they would be really interested to hear some feedback like this. You can join now by following this link and hitting the "Join Group Hub" button!
Thanks again!
Graham
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