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Forum Discussion
lostvisualmusic
3 years agoExplorer | Level 4
Subscription and Login Issue
For context, it is important to note that I apparently have two Drobox accounts. I personally forgot about this. I am trying to login to my second account (the one I forgot about), but I have no idea...
- 3 years ago
lostvisualmusic wrote:
I'm being charged for an account I can't get into and don't use. I have no real way of talking to someone about this.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Rich
3 years agoSuper User II
lostvisualmusic wrote:
I'm being charged for an account I can't get into and don't use. I have no real way of talking to someone about this.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
- lostvisualmusic3 years agoExplorer | Level 4
I'll give that a try thanks.
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