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Forum Discussion
Switch Dropbox Plans Between 2 Active Dropbox Accounts (Dropbox Basic & Dropbox Plus)
Hi Dropbox Community, I hope you are all doing well. I am trying to switch Dropbox Plans between 2 active Dropbox Accounts (1 - Dropbox Basic & 2 - Dropbox Plus). I contacted Dropbox in April 2023...
billyjdoesoz wrote:
I am trying to switch Dropbox Plans between 2 active Dropbox Accounts (1 - Dropbox Basic & 2 - Dropbox Plus).
You can't switch the plans between the two accounts. The only thing you can do is swap the email addresses between the two accounts, using a third email address, which is the process they explained to you.
Rich
Super User II
Super User II
billyjdoesoz wrote:
I am trying to switch Dropbox Plans between 2 active Dropbox Accounts (1 - Dropbox Basic & 2 - Dropbox Plus).
You can't switch the plans between the two accounts. The only thing you can do is swap the email addresses between the two accounts, using a third email address, which is the process they explained to you.
Thank you for your reply, Rich. That’s very unfortunate as that’s not what I was told by Dropbox. A lot of planning and work all for nothing it seems. Back to the drawing board, I guess.
