You aren't eligible for this plan. Try another plan or contact support.
What do I do now?
Hi syncer, happy Monday!
\n\n
Keep in mind that we are checking internally for a solution and will get back to you as soon as possible.
\n\n
Thanks!
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2023-11-21T16:33:17.123-08:00","lastPublishTime":"2023-11-21T16:33:17.123-08:00","metrics":{"__typename":"MessageMetrics","views":2464},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:690518/message:731586","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDczMTczOCw3MzE3Mzg","node":{"__ref":"ForumReplyMessage:message:731738"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:731738":{"__typename":"ModerationData","id":"moderation_data:731738","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:731738":{"__typename":"ForumReplyMessage","uid":731738,"id":"message:731738","revisionNum":1,"author":{"__ref":"User:user:1148275"},"readOnly":false,"repliesCount":12,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:731586"},"conversation":{"__ref":"Conversation:conversation:690518"},"subject":"Re: Offered Dropbox Basic Extra Plan $1.99 month but can't find plan","moderationData":{"__ref":"ModerationData:moderation_data:731738"},"body":"Hi mbkitmgr, I hope you're doing well!
\n\n
I'd be happy to do some digging with you, but I'd rather use an email for that due to the nature of the account-specific issue.
\n\n
Would it be okay for me to reach out via email?
\n\n
Let me know!
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"18","kudosSumWeight":0,"repliesCount":1,"postTime":"2023-11-23T17:06:11.394-08:00","lastPublishTime":"2023-11-23T17:08:28.807-08:00","metrics":{"__typename":"MessageMetrics","views":2373},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:690518/message:732156","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1607799":{"__typename":"User","id":"user:1607799","uid":1607799,"login":"rooduction","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-01-11T06:50:30.298-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1607799"},"ModerationData:moderation_data:732214":{"__typename":"ModerationData","id":"moderation_data:732214","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1447816":{"__typename":"User","id":"user:1447816","uid":1447816,"login":"KooTrek","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-06-03T11:35:29.507-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1447816"},"ForumReplyMessage:message:732214":{"__typename":"ForumReplyMessage","uid":732214,"id":"message:732214","revisionNum":1,"author":{"__ref":"User:user:1607799"},"readOnly":false,"repliesCount":5,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumTopicMessage:message:690518"},"conversation":{"__ref":"Conversation:conversation:690518"},"subject":"Re: Offered Dropbox Basic Extra Plan $1.99 month but can't find plan","moderationData":{"__ref":"ModerationData:moderation_data:732214"},"body":"
I am very happy about that! Dropbox finally offers smaller plans.
I just got offered a \"Dropbox Basic Extra\"-Plan for 1,99€/month for 50GB.
..., but it looks like it was 100GB half a year ago 😞
In my opinion 100GB would suit the price better than 50GB, as it is more competitive with \"the great G.\"
(Who offer 100GB 1,99€/month and 200GB 2,99€/month as a small Service AND with discounts on yearly payments.)
I also just got the Basic Extra plan for $2.49 CAD for 50GB. Totally agree: offer the 100GB for that and I'd go for it. Happy with my 100GB with Brand G, anyway.
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2023-12-28T01:51:52.979-08:00","lastPublishTime":"2023-12-28T01:51:52.979-08:00","metrics":{"__typename":"MessageMetrics","views":1021},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:690518/message:739546","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDczOTU1Myw3Mzk1NTM","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDczOTU1Myw3Mzk1NTM","node":{"__ref":"AcceptedSolutionMessage:message:739553"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:739553":{"__typename":"ModerationData","id":"moderation_data:739553","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:739553":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1533781"},"id":"message:739553","revisionNum":1,"uid":739553,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:739546"},"conversation":{"__ref":"Conversation:conversation:690518"},"subject":"Re: Offered Dropbox Basic Extra Plan $1.99 month but can't find plan","moderationData":{"__ref":"ModerationData:moderation_data:739553"},"body":"
Hi @JKell11,
\n\n
Kindly check this link. If you are still eligible for this plan, you will find your offer there :
\n\n
https://www.dropbox.com/buy/basic-extra
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I have read this thread about not finding the offered Basic Extra Plan anymore and have the same problem.
Can anyone help me to get to this offer somehow again? I don't care if it is 50, 100 or 200 GB but a plan for ~24 Euro or dollar would suit my needs, especially when I am travelling and camera upload is active.
thanks
J.K.
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