You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Anastasia86
2 months agoNew member | Level 2
My payment taken but the plan did not change.
on 31st of October I have paid 119 euto for 2 TB plan, the card got charged and nothing else have changed.
Contacting the Help desk is impossible
Megan
2 months agoDropbox Staff
Hi Anastasia86, welcome to our Community!
Do you remember perhaps whether you upgraded your account directly from the Dropbox website or via Google Play/iTunes?
Also, can you please clarify if you have two Dropbox accounts linked to two different emails?
If you have the transaction ID that is linked to your charges, you can also take a look here.
Keep me posted for any updates!
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