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Forum Discussion
I'm getting warnings showing I'm over my limit and then I realized my 5G from Quicken is missing
I started getting warnings that I was above my 2 GB free account. I should have 7 GB as I have Quicken and previously redeemed an offer for 5 GB Dropbox space. It's been fine for several years but ...
Thanks for the screenshot, lisajanel, and I hope you’re doing well!
From what you’ve provided, it looks like you’re not close to running out of space indeed, so you shouldn’t worry about your Dropbox account going over-quota soon.
Out of curiosity though, did you delete any files from your account after receiving that notification about your Dropbox storage? Are you still receiving warnings that you need to upgrade your account or have they stopped?
Here are the requested screenshots. Also - I went through all my files and they don't add up to 2.9 GB anyway. I don't see where that number is coming from. Thanks!
Rich
Super User II
Super User IIThanks for the suggestion but I looked and I don't have any backups. Here's a screenshot:
- Nancy
Dropbox Staff
Thanks for the screenshot, lisajanel, and I hope you’re doing well!
From what you’ve provided, it looks like you’re not close to running out of space indeed, so you shouldn’t worry about your Dropbox account going over-quota soon.
Out of curiosity though, did you delete any files from your account after receiving that notification about your Dropbox storage? Are you still receiving warnings that you need to upgrade your account or have they stopped?
I just checked and my Drop Box plan on the main page is now correctly showing 7GB instead of 2GB so I am not longer getting warnings that I'm over the limit. Thanks!
