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Forum Discussion

Stuart L's avatar
Stuart L
New member | Level 2
4 years ago

I only have 2 devices but I reached the device limit, why is that?

I’ve had a basic account for years. I recently upgraded my laptop (old one is gone), and lost, then replaced my phone. Now I was unable to get Dropbox to work on my phone. I uninstalled and then down...
Dropbox Basic
Plans
Security
  • Mark's avatar
    Mark
    4 years ago

    You can delete / unlink old devices from www.dropbox.com/account . Click on security and then you should see all devices listed

Mark's avatar
Mark
Icon for Super User II rankSuper User II

You can delete / unlink old devices from www.dropbox.com/account . Click on security and then you should see all devices listed

snowdog52's avatar
snowdog52
New member | Level 2
2 years ago

When I log in I see the device limit/upgrade pop-up and can’t get past it to view my account and delete old devices.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    snowdog52 wrote:

    When I log in I see the device limit/upgrade pop-up and can’t get past it to view my account and delete old devices.

    Try going directly to your Security page.

     

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