You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

kingshare's avatar
kingshare
Explorer | Level 4
2 years ago

I have a question about the Dropbox 5TB trial

I take 5tb 1month free trail account  , After 1month free trail my data (of 5tb) can delete? after free trail my data transfar every time? (eg:: mega cloud only in one month after he delete our data)...
Delete
dropbox business
Plans
  • Megan's avatar
    Megan
    2 years ago

    Hi kingshare, correct!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there kingshare, thanks for using Dropbox and welcome to the Community.

 

I'm not sure I understand your query completely; could you elaborate a tad for me please?

 

Thanks so much! 

kingshare's avatar
kingshare
Explorer | Level 4
2 years ago

How many time to still my data after losing 5tb 1month trail?

 

After trailer can losing my data during 1month trail .

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Do you mean how much time you'll have to access your files after you cancel your trial kingshare? Did I get this right? 

    • kingshare's avatar
      kingshare
      Explorer | Level 4
      2 years ago

      Yes,that i mean

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi kingshare, please be aware that if your account is ever downgraded, Dropbox will not delete any of your files. 

         

        If you are over quota all that should happen is that Dropbox will not sync any new files. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!