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Forum Discussion

NilsDE2019's avatar
NilsDE2019
Explorer | Level 4
2 months ago

I can't upgrade due to an endless captcha task

I downgraded my dropbox from a team account to private account. After that my Account was full, i need to upgrade.   I can not upgrade because of endless captcha task. i need to find the arro...
Plans
upgrades
  • Walter's avatar
    Walter
    2 months ago

    Hey there NilsDE2019 - thanks for bringing this to our attention.

     

    Could you please clear your browser's cache and/or try another browser and let us know if you get the same results?

     

    Thanks!

NilsDE2019's avatar
NilsDE2019
Explorer | Level 4
2 months ago

and the most worst behavior is: i can not contact support, because i only have a basic membership. LOL. But i paid at least 5 years 2500 Dollars...  

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey there NilsDE2019 - thanks for bringing this to our attention.

     

    Could you please clear your browser's cache and/or try another browser and let us know if you get the same results?

     

    Thanks!

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