You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ClaytonZahra
6 years agoExplorer | Level 4
I can't locate the billing tab in my account settings, any help?
I am trying to change my billing information due that I changed my bank recently. However when clicking on settings I am not finding any billing tab. Can you kindly help in this?
- 6 years ago
You have a Dropbox Basic account, which is free, thus no Billing tab. Once you have a paid subscription, the Billing tab will become available.
Elixir
6 years agoStar | Level 19
Hello ClaytonZahra, Are you looking into the Dropbox web? You should find your billing information in the Plans page https://www.dropbox.com/account/plan
- ClaytonZahra6 years agoExplorer | Level 4
STILL no billing tab in the plans page....
- Rich6 years agoSuper User II
The Billing tab is separate from the Plan tab.
If you still don't see it when clicking that link, check your Plan tab and tell us what plan it says you're on.
- ClaytonZahra6 years agoExplorer | Level 4
still no sign of billing.....
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!