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Forum Discussion

Daniel50's avatar
Daniel50
Helpful | Level 5
3 years ago

How to send a complaint about customer service?

Hello everyone. Long story short, I've had three support tickets without a solution marked as solved. The last time, I explicitly requested that my message be turned into a complaint about the "suppo...
FAQ
Plans
SeoulGalVP's avatar
SeoulGalVP
Explorer | Level 4
2 months ago

2 years on and we've had the exact same experience. I've just read through these posts and there doesn't appear to be an answer to your question. How do we submit a formal complaint to Dropbox? Please give us a clear answer Dropbox. Thank you!

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