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Forum Discussion

Ramon_'s avatar
Ramon_
Explorer | Level 3
12 months ago

How to cancel a charge of a third-party account, without access to it?

Hi Everyone, I need help !!! I tried to cancel my subscription for one dropbox account made on an on email address that i can't get in anymore unfortunately idont have any details to verify my d...
Billing
cancellations
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hey pyramus, I'd be happy to help! 

 

Can you share your ticket number reference with me, in order to check its status, and why you have yet to receive a response? 

 

Let me know more! 

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