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Forum Discussion
How can I make sure my Dropbox trial is cancelled?
Allen, Dropbox zegt dat ik een proefabonnement heb genomen. Daar weet ik niets van en om dat ongedaan te maken is onmogelijk. Wie weer de oplossing?
Dear Walter, Nancy and or Roga,
Is it correct that you don't see on your account if you have a trial subscription or not?
I always saw, before April 17, 2024, a single arrow by sending a photo and now I see a double arrow when I make and sent a photo.
Therefore my question if this has anything to do with a trial subscription or not.
Therefore it is for me still uncertain if and why I don't see any change of subscription(s) on my account.
Please can you give my mind a reason not to worry anymore on the trial subscription issue?
Thank you.
Kind regards, Joop [removed per Community Guidelines]
- Nancy
Dropbox Staff
JGAV, in general, please avoid posting your full name on the Community, since this is a public forum and anyone can see it (you can check our Community Guidelines for more info). I’ve removed it from your post, but just as an FYI for the future.
As for the arrow you mention, can you send me a full screenshot of it here? To do this, click on the camera icon above your message box (before posting your reply on the forum).
- Dear Nancy, I can't send any photo's because I only see the Dropboxicon, a bell, a drawn face and 3 stripes and behind that I have no opportunity to send photo's unfortunatelly.
Kind regards, Joop- Rich
Super User II
JGAV wrote:
I can't send any photo's because I only see the Dropboxicon, a bell, a drawn face and 3 stripes and behind that I have no opportunity to send photo's unfortunatelly.The icon you're looking for is in the reply window, as seen here. When you click that icon you'll have the option of adding a photo to your reply.
- This is nog what I see.
The only thing I see to respond is this blank square, in where I can type inly an answer and nothing else. The example you showed me, I have ever never seen this on my mobil phone. Sorry.
