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Forum Discussion

JGAV's avatar
JGAV
Explorer | Level 3
7 months ago

How can I make sure my Dropbox trial is cancelled?

Allen, Dropbox zegt dat ik een proefabonnement heb genomen. Daar weet ik niets van en om dat ongedaan te maken is onmogelijk. Wie weer de oplossing?
cancellations
Plans
JGAV's avatar
JGAV
Explorer | Level 3
7 months ago
Beste Allen, een hartaanval nabij, omdat ik nergens kan ontdekken dat ik een proefabonnement heb genomen en volgens mij heb ik dat ook niet, maar wat ik niet kan maar wel moet van Dropbox is dat ongedaan maken voordat vanaf 17 april 30 dagen om zijn. Het enige abonnement wat ik kan zien is het vrije kosteloze Basic abonnenent.
Ik zou dat ook graag willen laten zien maar weet niet hoe ik deze foto kan toevoegen. Dank voor een reactie. Groet, Joop Veeninga
  • JGAV's avatar
    JGAV
    Explorer | Level 3
    7 months ago
    Hi Nancy, glad you're back. I am close to having a heartattack, because I can't ans do not know how to work with Dropbox. You can see that in my history, 6 years ago was the first and last time my free Basic Dropbox account was activate, but I have never used Dropbox, just because I am not able at all to work with external programs, just because I don't know what to do and I never can't renember my steps I have taken. So if you can explain to me how I can send you a screenshot of my free subscription, maybe this will help to continue me that I have NO trial subscription or any one but the free subscription as mentioned above.
    Kind regards, Joop Veeninga
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey JGAV - did you get to see my previous response here?

     

    If you did and still have issues with this, would it be OK if we reached out via email from our end to have a further look internally? 

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