We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Henry c
28 days agoExplorer | Level 4
How can I cancel my free trial of Dropbox?
I follow all the information to cancel my dropbox And my android is not connected through google play store and there's no option to cancelin the Dropbox app
Henry c
Explorer | Level 4
I signed in to a free trial with Dropbox on the 17th
I'm only a few days in.
I was unable to use it.
I want to cancel... there is no option on the app for me to cancel.
I went through all the information,
it says that I may have signed in through my Google account.
There is no account in Google Playstore.
And nowhere in the Play Store or my Google account does it give me an option
TO CANCEL
only
TO REMOVE
the subscription.
And the information in the Dropbox app says that removing the subscription does not cancel the payments...
You have to CANCEL.
Where do I cancel ?
I cannot cancel, please help me.
... Nobody to talk to.
I received a response from one of the Dropbox community in my email,
but I can't figure out how to interact
with you when you respond.
I'm only a few days in.
I was unable to use it.
I want to cancel... there is no option on the app for me to cancel.
I went through all the information,
it says that I may have signed in through my Google account.
There is no account in Google Playstore.
And nowhere in the Play Store or my Google account does it give me an option
TO CANCEL
only
TO REMOVE
the subscription.
And the information in the Dropbox app says that removing the subscription does not cancel the payments...
You have to CANCEL.
Where do I cancel ?
I cannot cancel, please help me.
... Nobody to talk to.
I received a response from one of the Dropbox community in my email,
but I can't figure out how to interact
with you when you respond.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!