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Forum Discussion
Family room not working - out of storage error when invited
I am a Basic plan member who was invited to be a part of a Family plan - I joined once but got a storage error. When removed and reinvited, whenever I click on the invite link, however, I get an erro...
Hi nishantpanicker28, how are you today?
Based on the info you provided, it looks like someone invited you to a shared folder, not a Family account.
You can send them these steps, and ask them to invite you to the Family account.
I hope this helps!
This is what I was sent - I think you may be right, this doesn't specifically say anything about a Family account.. How can the Family manager add me to the Family account?
Megan
Dropbox Staff
Dropbox StaffHi nishantpanicker28, how are you today?
Based on the info you provided, it looks like someone invited you to a shared folder, not a Family account.
You can send them these steps, and ask them to invite you to the Family account.
I hope this helps!
