We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

gandalf76's avatar
gandalf76
Helpful | Level 6
2 years ago

Dropbox business advanced unlimited space activation

I activated the business advanced trial, but unfortunately the space is limited to 3Tb. I really need to upload more files, so I entered my billing information and my paypal account. Unfortunately t...
Plans
Plans and upgrades
Storage space
Akshat_'s avatar
Akshat_
New member | Level 2
2 years ago
I have purchased business plan
And in my profile i see that 2% of space is used from 4TB space and business plan is for unlimited space so, do we get unlimited space?
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Akshat_ wrote:
    And in my profile i see that 2% of space is used from 4TB space and business plan is for unlimited space so, do we get unlimited space?

    You start with 4TB but your space will be increased automatically as you approach your limit. Once you reach a certain amount of space, you'll contact Support for additional increases.

    • Akshat_'s avatar
      Akshat_
      New member | Level 2
      2 years ago
      So i have to pay for asditional Tb’s and how much
      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        2 years ago
        Akshat_ wrote:
        So i have to pay for asditional Tb’s and how much

        No, you don't have to pay. If you're on the Business Advanced plan you can have as much space as you need. You just don't get it all at once. More space is added to your account as you need it.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!