We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Kave's avatar
Kave
Helpful | Level 5
11 days ago

Dropbox Business Advanced customers aren't treated equally when it comes to features.

So, customers who has an existing Dropbox Buisness Advanced plan to the same costs as a plus plan lacks the following: 1. Edit text in pdf files 2. Can transfer only 100GB files instead of 250GB ...
dropbox business
Dropbox Plus
Plans
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
11 days ago

Hey Kave, let's jump right into this!

First, when you say "a Plus plan", is it safe to assume that you're referring to Dropbox Business Plus, which is tailored for teams?

If we're on the same page, can you please clarify the third point?

Aside from that, if you're currently on Dropbox Advanced and want to upgrade to Dropbox Business Plus, but you're getting an error, it'd be best to contact our Support team directly.

 

Thanks a bunch! 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!