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Explorer | Level 4

18 days ago

How to cancel the Seagate Dropbox Backup plan?

I received an email confirming my order, but it doesn't appear to be successfully processed in my account. I wanted to cancel it immediately to avoid being charged after six months in case I forget about the offer, but I couldn't find an option to cancel. Didn't the service say that cancellations could be made at any time?

cancellations

Payments

Plans

4 Replies

Mark
Super User II
18 days ago
The email usually contains a link to downgrade. Have you tried that?

OR what about www.dropbox.com/downgrade
- ape11
  Explorer | Level 4
  18 days ago
  I couldn't find it in the mailbox, and the URL you provided goes directly to my order plan management (as shown in the image).😭
  - Mark
    Super User II
    18 days ago
    ape11 wrote:
    I couldn't find it in the mailbox
    
    Tried searching no-reply@dropbox.com ?
    
    Otherthan that I've no idea, but, hopefully a member of staff will notice it tomorrow.

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How to cancel the Seagate Dropbox Backup plan?","moderationData":{"__ref":"ModerationData:moderation_data:829245"},"body":"

The email usually contains a link to downgrade. Have you tried that?

OR what about www.dropbox.com/downgrade

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I couldn't find it in the mailbox, and the URL you provided goes directly to my order plan management (as shown in the image).😭

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ape11 wrote:\n
I couldn't find it in the mailbox
\n

Tried searching no-reply@dropbox.com ?

Otherthan that I've no idea, but, hopefully a member of staff will notice it tomorrow.

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