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Angela Keniston's avatar
Angela Keniston
Explorer | Level 3
2 months ago

Billing issue

Hello! Not sure what to do. I cancelled my DropBox Plus account because my company requires we use Teams exclusively now and I did successfully cancel and receive a refund for one annual charge. Howe...
cancellations
Payments
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

Hi Angela Keniston 

You need to contact support via www.dropbox.com/support. You can also reply to the previous emails and threads you had with them about it as that would reopen it for you. 

 

If you need to email its via the above link but while NOT LOGGED IN. Even to here - so use an incognito window.

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