Adding extra space to a professional account without upgrading to business
I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few...
Happiest day of my life, to finally be able to ditch Dropbox after unsuccessfully requesting an increase in capacity for my Pro plan, for almost 2 years now.
I hope as many Dropbox employees as possible will get laid off, you really deserve it for being so useless during this time in addressing our needs đ
If Dropbox would upgrade their free storage like apple ( 50gbs ) then maybe it will be used because people doesnât have the money to buy or give away for storage this is why I donât use Dropbox anymore if you would up the storage space that will help a lot of people that canât afford to buy storage space
Icemanx1959 wrote: If Dropbox would upgrade their free storage like apple ( 50gbs ) then maybe it will be used because people doesnât have the money to buy or give away for storage this is why I donât use Dropbox anymore if you would up the storage space that will help a lot of people that canât afford to buy storage space
Companies like Apple and Google that offer more free space have other parts of their business that offset those costs. Apple has their hardware revenue, Google has their ad revenue. The profits they earn from those other sources of revenue allow them to offer more storage for free, as an incentive to spend money on their other services. Dropbox only has their storage revenue.
You can earn more free space through referrals and other bonus programs.
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Find solutions and share advice with members.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Plans and Subscriptions","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":2610,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-04-03T07:41:39.249-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 2","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1538967":{"__typename":"User","id":"user:1538967","uid":1538967,"login":"mdlthomson","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"email":"","messagesCount":2,"biography":null,"topicsCount":1,"kudosReceivedCount":2,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-05-01T09:35:44.869-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:594361":{"__typename":"ForumTopicMessage","uid":594361,"subject":"Adding extra space to a professional account without upgrading to business","id":"message:594361","revisionNum":4,"repliesCount":22,"author":{"__ref":"User:user:1538967"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001018"},"conversation":{"__ref":"Conversation:conversation:594361"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:594361"},"body@stripHtml({\"truncateLength\":200})":" I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few...","body@stringLength":"1738","rawBody":"
I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few more TB of storage.
My only option is to upgrade to a Business Account, which would be fine, however you need to have a minimum of 3 licences which makes it very expensive for 2 extra TB which the Standard packages offers, I use the dropbox transfer tool almost every day so ideally I would be on the Advanced plan so I have have the same transfer limit of 100GB transfer limit which I get with Professional.
Currently I pay around ÂŁ15 per month for my package, currently if I want 2TB extra I would need to pay ÂŁ30 per month and get less services than I do now or ÂŁ45 per month to get what I really need. which is an increase of ÂŁ30 per month which is excessive.
Why doesn't Dropbox allow to increase storage space without needing to but licences which are not needed.
As a long term customer of over 10 years who uses the service every day I am getting to a point where will need to make a decision to leave Dropbox and go to an alternative provider of which there are many to to choose from.
For example: - IDrive offer 10TB for $3.98 a month pCloud offer 10TB for $3.95 a month
\n
I need to do more research on this but Apple, Google and probably Amazon will offer similar services, the only thing stopping me at the moment is the hassle of transfering all my data across. But I will do it if needed.
Please Dropbox you are currently alienating what will be a big proportion of your loyal customer base.
wrote: Adding extra space to a professional account without upgrading to business
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Go to your Plan page and look for a section titled Available add-ons. Do you see something that looks like this?
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\n
\n
\n
It may not be available to all accounts yet, as Dropbox tends to roll these things out gradually over time.
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Happiest day of my life, to finally be able to ditch Dropbox after unsuccessfully requesting an increase in capacity for my Pro plan, for almost 2 years now.
I hope as many Dropbox employees as possible will get laid off, you really deserve it for being so useless during this time in addressing our needs đ
Bye!","body@stringLength":"461","rawBody":"So Apple just released a 6TB and 12TB plan.
Happiest day of my life, to finally be able to ditch Dropbox after unsuccessfully requesting an increase in capacity for my Pro plan, for almost 2 years now.
I hope as many Dropbox employees as possible will get laid off, you really deserve it for being so useless during this time in addressing our needs đ
Bye!","author":{"__ref":"User:user:1278349"},"isEscalated":null,"postTime":"2023-09-27T14:29:02.536-07:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"kudosSumWeight":1,"repliesCount":5,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:717053_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1380},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:717136_1":{"__typename":"Revision","id":"revision:717136_1","lastEditTime":"2023-09-27T23:54:36.577-07:00"},"QueryVariables:ReplyList:message:717136:1":{"__typename":"QueryVariables","id":"ReplyList:message:717136:1","value":{"id":"message:717136","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1743510236079":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1743510236079","value":{"altText":"{login}'s 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Dropbox would upgrade their free storage like apple ( 50gbs ) then maybe it will be used because people doesnât have the money to buy or give away for storage this is why I donât use Dropbox anymore if you would up the storage space that will help a lot of people that canât afford to buy storage 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Adding extra space to a professional account without upgrading to business","moderationData":{"__ref":"ModerationData:moderation_data:717126"},"body":"
Icemanx1959 wrote: If Dropbox would upgrade their free storage like apple ( 50gbs ) then maybe it will be used because people doesnât have the money to buy or give away for storage this is why I donât use Dropbox anymore if you would up the storage space that will help a lot of people that canât afford to buy storage space
\n
Companies like Apple and Google that offer more free space have other parts of their business that offset those costs. Apple has their hardware revenue, Google has their ad revenue. The profits they earn from those other sources of revenue allow them to offer more storage for free, as an incentive to spend money on their other services. Dropbox only has their storage revenue.
\n
\n
You can earn more free space through referrals and other bonus programs.
wrote: If Dropbox would upgrade their free storage like apple ( 50gbs ) then maybe it will be used because people doesnât have the money to buy or give away for storage this is why I donât use Dropbox anymore if you would up the storage space that will help a lot of people that canât afford to buy storage space
\n
Companies like Apple and Google that offer more free space have other parts of their business that offset those costs. Apple has their hardware revenue, Google has their ad revenue. The profits they earn from those other sources of revenue allow them to offer more storage for free, as an incentive to spend money on their other services. Dropbox only has their storage revenue.
\n
\n
You can earn more free space through referrals and other bonus programs.
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\"You can earn more free space through referrals and other bonus programs.\"
Not a viable option. Adding 5GB bonus and 5GB bonus there won't cut it. I need an extra 6TB, not an extra 10GB.
\"You can earn more free space through referrals and other bonus programs.\"
Not a viable option. Adding 5GB bonus and 5GB bonus there won't cut it. I need an extra 6TB, not an extra 10GB.
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Super User II
