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Forum Discussion
Why So Much Telemetry ?
Hi All, My Pi Hole is blocking an INCREDIBLE amount of DropBox telemetry, even more than Windows telemetry, and by a large margin. So I have a few questions. 1. What is this telemetry for ? 2....
Walter
Dropbox Staff
Dropbox StaffHi Threlly; welcome to our Community!
I'm not aware of this exact domain and as a matter of fact is not listed within our official domains. Can you let me know some additional information about the device you're seeing this on, such as if you're running the desktop application and/or if you're using a web browser to access a Dropbox account etc.?
Regarding your last queries, I'd suggest getting in touch with the 3rd party app you mentioned directly as they might have more information.
In any case, please let me know what you find, Threlly.
Hi,
I'm using the Windows 10 desktop app v106.4.368.
I rarely access dropbox in the browser.
Even if I quit the client the DropBox service (DbxSvc) remains active in my task list, as does "DropBox Update 32bit".
Gary
The traceroute site interpreted the url as telemetry.v.dropbox.com, so I tried another site.
The final IP, 162.125.19.9, is owned by DropBox.
Hi Walter,
All gone quiet.
Dropbox is still siphoning unknown amounts of data from my PC to an address that Dropbox own but have not added to the list of official addresses.
Even though I have turned off telemetry & metadata being sent back to Dropbox in my settings, this is happening in the background with no control.
I'm based in the UK, so for now, still in the EU. This looks like it circumvents GDPR rules in Europe.
Do you think anybody from DropBox will respond ?
Best,
Gary
- Walter
Thanks for the nudge on this one, Gary.
I've sent you a ticket to the email address that's associated with your Community's profile so we can investigate further.
Whenever you get the chance, please take a look at your inbox and we'll take it from there.
I'd like to know the answer/outcome to this as well.
I installed Pi-hole less than 3 hours ago and so far 208 blocked calls to telemetry.dropbox.com and a further 10 entries since I started this email!
It's a bit worrying when it doesn't appear in your own list of recognised domains and you don't seem to know what it is...
Thanks & kind regards,
-=Glyn=-
- Lusil
Hey peeps, thanks for your additional reports.
If you haven't already, could you submit a ticket to our team from this link, so that they can look into this with you?
If you have any trouble creating a ticket, just give us another nudge and we'll be more than happy to send you one.
Keep us posted!
Hi,
Curious that this cannot be identified quickly.
The url and IP address belong to Dropbox.
The internal applications & security team should be able to say exactly what this telemetry is as a matter of routine.
Quite alarming that dropbox are not aware of what their own net facing interfaces are doing.
I don't need to remind anybody that this is essentially a matter of trust.
Best,
Gary
