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Forum Discussion
Barnsey
7 months agoNew member | Level 2
Unable to open Excel files on Android Dropbox mobile app - Office login loop
Hi, I have a free dropbox account and have used it for years to store a few basic excel spreadsheets that I use daily. I have a paid Microsoft 365 account that I use on my android phone and lenovo la...
Barnsey
New member | Level 2
Super annoying. Have tried all the suggestions in this thread and nothing seems to work. Just goes in circles and same result. I have been accessing my dropbox excel files by opening the excel app, hitting the "open" in the bottom right corner, selecting "browse", which then lists my dropbox files, selecting the file I want to use but its a read only so I have to save a copy, edit it, then later go into dropbox and delete the old version. What a pain in the ass.
Walter
6 days agoDropbox Staff
Thank you both for the additional information on this Dbell654 & Barnsey - much appreciated.
Could you please let us know if you have more than one Dropbox and/or Microsoft accounts running on your Android devices?
- Dbell6546 days agoNew member | Level 1
I have personal and business. It's the exact same setup that was on my Pixel 6 which was working flawlessly.
- Nancy6 days agoDropbox Staff
Dbell654, sorry to jump in. After inserting your Dropbox email address and password, what do you see exactly? Are you getting any errors of any sort? Can you send me one more screenshot of what you see to have a complete image of the issue?
Apologies if you’ve clarified this already.
- Dbell6546 days agoNew member | Level 1
What I see is what I shared already. No errors.
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