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Claire13's avatar
Claire13
New member | Level 2
2 years ago

TwistedWave

Trying this again: New user here... I have managed to link TwistedWave to my drop box and added about 30 hours of mp3 files. My account is only showing that I am using 15.75GB of space. These files a...
Storage space
Third Party Integrations
upload
Web
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for posting on our Community, Claire13! I hope you're doing well.

 

If you visit https://www.dropbox.com/home, do you seem to be missing any of your .mp3 files there? Do you see the same number of files that you originally uploaded? 

 

Let me know what you find.

  • Claire13's avatar
    Claire13
    New member | Level 2
    2 years ago

    Hello, yes, I do find the files that I uploaded. Each file is at least 8MB and there are aprox. 50 of them. When I check my storage space, I see that only 15.75MB of my 2TB availability is being used. That is what I don't understand.

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Can you please follow these steps and let me know if the correct filesizes appear on your web account? 

       

      In case you have trouble with any of the steps, don’t hesitate to ping me.

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