You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Since moving documents to Google Drive it's almost impossible to open them
Since my documents were moved to Google Drive I have a very hard time opening them. It's asking my the password without end. Multiple times, never recognize and start again and again.
Hannah
Dropbox Staff
Dropbox StaffThanks for the update here, SeverineBotswana.
Do you see the same behavior when trying from a different browser or a private browsing window?
yes same with the private browser. I haven't try another as i always use Chrome.
- Hannah
Hmm, I would definitely suggest trying from a different one as well.
And also, can you clear your browser's cache, to see if that helps?
I did empty the cache and it's still the same.
- Megan
Hi SeverineBotswana, sorry to jump in here!
Can you disconnect Google from your connected apps and then reconnect it to see if that works?
