You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RK111
10 months agoExplorer | Level 3
Seeking Guidance: Reverting Converted Files from Microsoft format (.docx) to Google files (.gdoc)
We're reaching out to seek guidance on a particular challenge we're facing with our Dropbox files. Due to an automatic conversion process, our files are currently in Microsoft formats. Unfortunately,...
RK111
Explorer | Level 3
Hey @Hannah, thanks for the swift response
Unfortunately, the steps provided don't allow for undoing the conversion.
Hannah
10 months agoDropbox Staff
I see, thanks for the update, RK111.
If you go through each file's version history, is it allowing you to restore the files to their previous version?
- RK11110 months agoExplorer | Level 3
Hannah I appreciate your suggestion to go through each file's version history to restore previous versions. However, considering the large volume of files we're dealing with, going through them individually would be quite challenging and time-consuming.
- Hannah10 months agoDropbox Staff
Does it work as a process in general?
Because if it does, you could do an account rollback with Dropbox Rewind to achieve this (assuming you're on a paid plan).
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!