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Geostride's avatar
Geostride
New member | Level 2
12 months ago

ReunionTouch not syncing to iMac.

I use ReunionTouch on the iPad with Dropbox as the storage & syncing tool for the Mac.

Usually the family history files automatically sync from iPad to Mac no problem & it's easy to see this is happening because the number of people in the family tree goes up.

This isn't happening. There doesn't appear to be any syncing at all.

My iPad Reunion Family Tree shows 7920 people but Dropbox Reunion Family Tree shows 7853 people.

I don't want to lose those 67 people I have added to the tree, along with all the notes I have made.

Can anyone give me any guidance please?


  • Geostride wrote:

    I use ReunionTouch on the iPad with Dropbox as the storage & syncing tool ... There doesn't appear to be any syncing at all.


    The ReunionTouch app links directly to Dropbox? If so, you need to contact the developers of the app for assistance. Dropbox provides the API to developers so they can connect to Dropbox, but only those developers can support the app and their sync process.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Geostride wrote:

    I use ReunionTouch on the iPad with Dropbox as the storage & syncing tool ... There doesn't appear to be any syncing at all.


    The ReunionTouch app links directly to Dropbox? If so, you need to contact the developers of the app for assistance. Dropbox provides the API to developers so they can connect to Dropbox, but only those developers can support the app and their sync process.

    • Geostride's avatar
      Geostride
      New member | Level 2

      Thanks Rich - I'll do that tomorrow. I thought I'd ask here first in case anyone has had the same problem.

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