You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

VinceM50's avatar
VinceM50
Helpful | Level 6
4 years ago

Dropbox unstable in iPad OS Files App.

The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
Mobile
Sync
Third Party Integrations
  • rhut's avatar
    rhut
    11 months ago

    We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now.  Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
Thanks for the updates and sorry to hear this persists VinceM50

I can see that your ticket is closed in our system now. Would you like me to reach out via email to have a further look into this internally?
VinceM50's avatar
VinceM50
Helpful | Level 6
4 years ago

Hello Walter, if you could please.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    No worries VinceM50 - you've got :envelope: 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!