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Forum Discussion
Philip Wade
10 months agoCollaborator | Level 9
Dropbox Integration with Zoom deprecated.
I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox autom...
- 9 months ago
Hi everyone,
Thanks for your feedback regarding this.
The Zoom integration within Dropbox is active and working normally for all users.
If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.
Thank you,
Sam
nsrubio
10 months agoHelpful | Level 6
yep - I just spent an hour on the dropbox support chat trying to figure this out. Everyone I messaged with had NO idea about this and really tried to brush it off as a "non-issue" and when I finally found out what was happening in the forum here I let them know and still they took no responsibility saying they have no way of knowing what happens with 3rd party apps. When I tried to explain this is a management or administrative issue and that they should really be updated, I just got the same non-answers over and over again. I personally received no notice of this happening. Does management read these forums? How do we let Dropbox know how unhappy we are ? This is terrible customer service. I have had my dropbox account over a decade and very disappointed how this is being handled.
- Philip Wade10 months agoCollaborator | Level 9
nsrubio that sounds even more incredible, at least the Agent I chatted with discovered the true picture within a few minutes. It sounds like your agent (s) had no idea it was Dropbox Decision Zoom Agent knew nothing about and as at yesterday it was still on their website. It might be fantasy but I'd rather hope Dropbox would take note of how upset and inconvenienced people are about this 'out of the blue' and mystifying decision. They (Dropbox) advised me to post here and I know a Dropbox Member of staff has responded to at least one post.
I notice there is another option to post "I have an idea" where we could post how about re-instating this facility. It looks like it operates on a voting system that Dropbox implement based on popularity and as days go by more and more people are finding this thread so maybe we could build some momentum there?- nsrubio10 months agoHelpful | Level 6
ah yes, that is a good idea to post this idea !
- Rich10 months agoSuper User II
Philip Wade wrote:
I notice there is another option to post "I have an idea" where we could post how about re-instating this facility.
Make a post here:
Just one post, and everyone else adds on to it. It won't help if everyone makes their own.
- Philip Wade10 months agoCollaborator | Level 9
Rich thank you for that information and link. I will go ahead and encourage the growing number of people here to like, support etc.
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