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Forum Discussion
Richard T.21
9 years agoHelpful | Level 6
Problem Downloading Large File
I have a large file (100GB) on Dropbox for which I've sent a link for a third party to download. That party has a professional optical fiber connection (1 giga). The party has advised that the file ...
Richard T.21
9 years agoHelpful | Level 6
Thank you.
Of course I do understand that 100GB is a large file. I upgraded to Pro so that I could upload and share large files and that 100GB file took ages to upload..! ;-) But the time and the upgrade are pointless if I cannot share the resultant upload. My recipient does not have Dropbox and doesn't want to install it and pay for a pro service.
I asked Dropbox support for help on this, but didn't get a response.
I've had to send the file on a drive via a courier service to the recipient in another country. It's bizarre that they will now get the file quicker by that method than via the internet.
My suggestion for a solution to this issue is that Dropbox implement a choice of links to files and folders over, say, 10Mb in size. I think that not only should the option be for an https link but also an sftp or ftps option. I think the download issue is a problem with the https protocol using a browser. I think using one of the secure ftp protocols with a decent client such as WinSCP or FileZilla would overcome many issues and also probably reduce the load on the Dropbox servers as there would be fewer failures and re-tries on downloads of large files. I also think that there may be a way of transferring files server to server (rather than downloading) with one of the protocols which would mean that the file could be transferred direct to the FTP server of a recipient rather than being delivered to a desktop machine.
They could alternatively, provide a downloadable download app with which a special link could be used.
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