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Forum Discussion
Richard T.21
9 years agoHelpful | Level 6
Problem Downloading Large File
I have a large file (100GB) on Dropbox for which I've sent a link for a third party to download. That party has a professional optical fiber connection (1 giga). The party has advised that the file ...
Alexis G.1
9 years agoSuper User
Hi Richard.
You must understand a 100GB file is a huge, big file. The same if you get your own Exchange Email server and you want to transfer a 200MB email. You will just have issues. There is tons of factor for high size file transfers.
You can control perhaps your environment but you cannot control your client network environment. Perhaps when he is in the middle of the big download, he have a network glitch and the download is interrupted and need to start again, perhaps he have issues with the download being interrupted by a browser plugin, an antimalware or antivirus program, etc. We don't know. 100Gb if a huge file and tons of issues can happens during the download time frame.
Even when Dropbox is able to do incremental upload/downloads, this only works when you use the client, not the network download via web interface.
Not only Dropbox, special apps and websites for transfer files like yousendit.com and transferbigfiles.com have issues when you try to download big files. Very good solution for transfer 100 MB, 250MB, 500MB, 700MB files, but when you are talking about 100GB files, things are different. I don't believe they even allow you that.
If the client have a Pro account, you can share the folder with them and they can install the Dropbox client. The shared folder/file will be downloaded in incremental and the changes to get the files will get better, by a lot!
If your client don't have Pro, he will be stuck with download options from the website, and this will be terrible.
Do you try to move the file to your Public folder in dropbox and then generate the Public Link via your Windows Explorer?. This will generate a link for sharing via email (Ctrl + V to paste it) with your client. I use this way to transfer big files (tested up to 2GB) without issues.
Good luck.
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