We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Pierre M.'s avatar
Pierre M.
Helpful | Level 5
7 years ago

PDF files open as read only on Acrobat Reader (on Android)

I haven't had any problem editing PDF files on my Android tablet until now. I simply opened dropbox, and opened the PDF in Adobe Acrobat from dropbox. Lately, when I open a PDF in Adobe Acrobat fro...
Android
Mobile
Preview
Third Party Integrations
  • Lusil's avatar
    Lusil
    7 years ago
    Hey peeps, sorry to hear about this. 
     
    In order to have a better look into this matter, I’d recommend continuing this discussion via email. I’ve sent thus an email to the email address associated with your Forum profiles. Please check your inbox for my latest message. 
     
    Cheers! :grin:
  • Juliandel's avatar
    Juliandel
    7 years ago

    I was able to use an app Xodo and it seems to work just fine for me. I will use this for the time being until this bug gets worked out.

DrTDM1's avatar
DrTDM1
New member | Level 2

Hi...

 

Whenever i open a pdf file from my dropbox using Moon+ reader or adobe reader,, it gives me a message that the file is being opened in read only mode, (( it actually makes a copy of the file locally,, and saves whatever you do ( highlight, edit, sign) saves all that locally))

 

there is a similar thread talking about this issue,, but there is no solution at all,, i had this problem since about 7 months,, and i managed to found a solution by installing an older version of the dropbbox app on my tablet, and everything was working well until dropbox decided to stop support of the older version and forced me to update to the latest version of the dropbox app,,, and now i'm back to the same problem...

-hence- the problem is not related to adobe or the moon+ reader app,, and it is from the dropbox app side..

 

all i want to do is open the pdf file in my dropbox folder from my tablet using moon+ or adobe reader,, and go back to my pc and find my edits there...

 

 

 

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Hey there DrTDM1, sorry to hear that you’re still having trouble with this. 
 
I’ve sent you a ticket to the email address connected to your Community profile, so when you have the chance, please check your inbox and we’ll take it from there. 
 
Thanks in advance!

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!