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Forum Discussion
Outlook App on IPhone keeps disconnecting
Since a 2023 outlook app update was completed every time I go to attached a file to a message from Dropbox within the outlook app it shows no files available. Only fix thus far is to leave the message entirely and re sign in to link Dropbox to Outlook. This is grossly inefficient.. any solutions would be great!
- Jay
Dropbox Staff
Hi Ryabro6, thanks for bringing this to our attention.
This sounds like there might've been a change with the Outlook app which is affecting the connection to Dropbox.
Have you tried contacting the developers for further assistance on this matter?
This will help me to assist further!
- No I have not. Unfortunately unless a lot more individuals flag the issue I cannot see Microsoft reviewing.
- Jay
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the Dropbox app, rebooting the device, and re-installing it to see if this helps?
- Same issue
