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Forum Discussion
Scott H.
6 years agoCollaborator | Level 9
"Open in Finder" and "Open in Word" not showing in Safari OSX for Mac
Hey folks,
When viewing dropbox files from the Safari browser (Safari v 13.0) I can no longer see the "Show in Finder" or 'Open in Word" / "Open in Adobe Acrobat" options for files.
I also have ...
eyeforty
New member | Level 2
Also interested in this. Using Safari v15.5. The show in finder option is appearing in chrome but not Safari.
Hannah
3 years agoDropbox Staff
Hey eyeforty, thanks for the nudge here.
Do you perhaps see a 'Dropbox' option with a Dropbox icon next to it in these options in Safari?
If so, can you please click on that, to see if that works?
- eyeforty3 years agoNew member | Level 2
Thanks for the quick reply Hannah. Here's a screenshot of what I'm seeing. Am I missing something?
- Hannah3 years agoDropbox Staff
Thanks for the screenshot, eyeforty!
Hmm, can you confirm that the Dropbox application is running on your computer, and that the website is signed into the same Dropbox account?
If so, can you please clear Safari's cache, to see if that makes a difference?
- steveohm332 years agoExplorer | Level 4
I'm also having this problem - no "Open in finder" option in safari, only chrome. Latest safari, Ventura 13.3.1, enterprise dropbox account. Synced directories in our dropbox folder. Private window, no change.
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