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Forum Discussion

Kent L.4's avatar
Kent L.4
New member | Level 2
2 months ago

"Nothing in folder" error when trying to attach Dropbox files to Outlook on iPhone

I have a very similar issue on an iPhone 15 trying to attach documents from dropbox to Outlook mobile email. Everything worked fine up until about four months ago when suddenly attaching to dropbox s...
iOS
Microsoft
Mobile
Third Party Integrations
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey Kent L.4, thanks for the nudge here.

 

Which version of the Dropbox app are you currently using and which iOS version are you on?

 

Have you also reached out to Microsoft about this, to see if they can provide you with any additional troubleshooting steps or info?

  • pcolvin15's avatar
    pcolvin15
    New member | Level 2
    31 days ago

    I also have the same problem and have removed Dropbox as an account from Outlook, and deleted and reinstalled it on my phone.   

    iOS 18.1 beta (all versions)

    Dropbox (just reinstalled today, but can't seem to find a version number.

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      31 days ago

      Hey pcolvin15 - does the issue persist on the latest stable version of iOS (instead of the beta ones)? 

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