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Forum Discussion
New laptop, old external hard drive backup.
So I got a new Mac M2, I am struggling to set my old hard drive to backup like my previous laptop. I plug it in, and it wants to backup the drive as a new backup, instead of updating the old backu...
Hi bedouin, thanks for posting here today!
What you described is expected behavior, since you're using a new device to backup that external.
Even though it was backed up before from a different device, and since you're now using a different computer, the app will consider this a new backup altogether.
I hope this clarifies!
Jay
Dropbox Staff
Dropbox StaffHi PG84, thanks for bringing this to our attention.
Could you attach a screenshot showing the message you're receiving, so we can understand this in more detail?
This will help me to assist further!
Hi @Jay, another user posted their screenshot with the ezact same issue.
Apparently this is normal behaviour for Dropbox? What’s thr point of having a backup system if you lose the ability to backup an external drive when you plug it to a different computer?
It’s now been 5 days and due to my slow internet connection, it has only uploaded 350 GB of 780GB of files dropbox had already backed up.
Apparently this is normal behaviour for Dropbox? What’s thr point of having a backup system if you lose the ability to backup an external drive when you plug it to a different computer?
It’s now been 5 days and due to my slow internet connection, it has only uploaded 350 GB of 780GB of files dropbox had already backed up.
