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Forum Discussion
kaspars_silins
6 years agoExplorer | Level 4
My desktop app is stuck on syncing constantly
I actualy tired about bad dropbox mac desctop app performance...
I'm pro user alredy more than two years... And last week my dropbox app stoped working..
Yesterday app stuck on syncing 386 files ...
- 6 years agoTo look into this further, would it be okay if we reach out to the email address associated with your forum profile?
kaspars_silins
Explorer | Level 4
Blue sync icon are for all files and folders
Jay
6 years agoDropbox Staff
To look into this further, would it be okay if we reach out to the email address associated with your forum profile?
- kaspars_silins6 years agoExplorer | Level 4
Yes!
- DanMcKie6 years agoNew member | Level 2
How was this solved, I am having the same issue and it is syncing 700000 files.
- Walter6 years agoDropbox Staff
Sorry to hear about this DanMcKie.
As this Help Center article (https://help.dropbox.com/accounts-billing/space-storage/file-storage-limit) mentions, the performance of the Dropbox desktop app can decline if you have more than 300,000 files synced to your computer. This is a soft limit and depends highly on the hardware specifications of the computer running the app.
Since you have a lot of files stored in Dropbox and you'd like to improve the performance of your computer, you can use selective sync to select only certain files to sync to your computer while you'll still be able to access all of your files from dropbox.com or other devices linked to your account.
Let me know how it goes!
PS:This limit is related to the number of files, not to their size. Dropbox accounts with a large number of files may take longer to sync. A delay in syncing or a prolonged sync is not necessarily a sign of a problem. Adjusting your bandwidth settings may increase your sync speed.
This thread is closed due to inactivity. Please feel free to create a new topic here.
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