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Verdi-Fan's avatar
Verdi-Fan
New member | Level 2
2 months ago

Moleskine Smart Notizbuch Dropbox Connected but getting an error

Good evening,

I bought a "Moleskine Smart Notizbuch" because the communication with Dropbox was promoted as a functionality. Unfortunately, I am unable to connect the necessary APP “PAGE CAMERA” with the DROPBOX APP. The error message “Error loading APP info” from Dropbox APP appears on all iOS devices - "An unknown error has occurred."

Is there a solution? Without the connection it will be only a very expensive paper ...

Thx and kind regards

VF

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Have you checked everything is up to date and recent?

     

    If it is an you still have issues you need to speak to Moleskine support as they develop that app so they need to provide the support

    • Verdi-Fan's avatar
      Verdi-Fan
      New member | Level 2

      Yes! Everything is recent and up to date. I'm afraid that's the problem. Presumably Dropbox was developed and Moleskine didn't care. I will write them immediately. Thanks

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        Dropbox have changed APIs (which is what links third parties to Dropbox) over time, but, that was quite awhile ago - if you are using recent apps then it shouldn't be that!

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