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Forum Discussion

daves1's avatar
daves1
Helpful | Level 5
5 months ago

Is Dropbox Fax down? I can't send/receive faxes today.

I am not able to send or recieve faxes today. Is Hello Fax down?
dropbox fax
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  • daves1's avatar
    daves1
    5 months ago

    As of this morning I am able to send and receive faxes.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Thanks for your post, daves1. 

 

Can you provide more details on what happens exactly every time you try to send a fax? 

 

Do you know if the people who tried to send you a fax instead had issues, as well?

 

I’ll be able to further help this way.

daves1's avatar
daves1
Helpful | Level 5
5 months ago

It goes through as normal both ways. Does not come to the email that is assigned. Same email and server we have used since this account was set up. I just checke the website and now it says 

FAILED TO FAX [removed per Community Guidelines] 10:52 AM

on the one that I sent as a test.

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