You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ProHome
5 years agoHelpful | Level 6
IOS 14 has messed up file integration with Dropbox - Content Unavailable
Was working fine with the last ios update 13. Upgraded to ios 14 yesterday. The Dropbox shows up as an available option in Chrome to pull files from. However in the display it says "Content Unavai...
- 5 years ago
Thank you for your assistance.
Figured I would give you an update. Upgrading to ios 14.1 has fixed the issue.
paultopia
5 years agoNew member | Level 2
This has now started happening to me as well. I'm on ipadOS and iOS 14.1, and have been on them since the day they came out. All of a sudden today, my ipad cannot access dropbox through the files app. I'm getting the same "content unavailable" message. I do notice that the dropbox app on my ipad just updated today --- is there a bug in the latest version that breaks files access?
- Jay5 years agoDropbox Staff
Hi paultopia, have you tried the steps in the earlier post to see see if this helps?
- paultopia5 years agoNew member | Level 2
Oh, that actually worked for me. I hadn't tried it first, since the previous person reported that it didn't work, but guess I should have :-)
- Uncleants4 years agoNew member | Level 2
Just tried disabling Dropbox folder in Files, rebooting and enabling and bingo it works.
Very many thanks.
- mlaurel4 years agoExplorer | Level 4
I'm also having this issue... unable to share from iOS to dropbox. All my other cloud services work, dropbox fails.
- Walter4 years agoDropbox Staff
Hey mlaurel, thanks for joining the discussion here and sorry to hear about this.
Can you please clarify your device's OS version and our mobile app's version as well, and, if possible, send us a screenshot of the exact error you're seeing?
- whistlar7324 years agoNew member | Level 2
Hi! I tried the toggling and reboot, no success. I decided to delete the dropbox app and reinstall it. Once I was able to log back in, toggle on access, BAM there were all my Dropbox files. Thanks for allowing me to be the fly on the wall.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!