You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

der-max's avatar
der-max
New member | Level 2
20 days ago

I found some old Boxcryptor files, but don't have the key. Are they encrypted forever?

Hey there, I just found some encrypted files via Boxcryptor on an old drive and wonder if there's any chance to decrypt them. I missed the part of downloading the .bckey file. If I try to log in w...
FAQ
Third Party Integrations
Stefan W's avatar
Stefan W
Icon for Dropbox Staff rankDropbox Staff

Please reach out to support@boxcryptor.com. As long as you have the password, they should be able to help you.

der-max's avatar
der-max
New member | Level 2
19 days ago
Ok, I'll try so. Thank you very much for that hint.

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!