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Forum Discussion
I found some old Boxcryptor files, but don't have the key. Are they encrypted forever?
Hey there, I just found some encrypted files via Boxcryptor on an old drive and wonder if there's any chance to decrypt them. I missed the part of downloading the .bckey file. If I try to log in w...
Mark
Super User II
Super User IIWithout that key and password they are unrecoverable I'm afraid - after all, that is the whole point of Boxcryptor.
Stefan WDropbox Staff
Please reach out to support@boxcryptor.com. As long as you have the password, they should be able to help you.
- Ok, I'll try so. Thank you very much for that hint.
- Thank you for your answer.
I do have the user name and the password. The only thing I missed is to download the key file before they shut down their service - and that's the crucial part, I know.
