You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How to view Backup folder on DropBox app?
Greetings community!
Previously, I used to be able to see my Mac represented on my Dropbox as a folder (I had enabled the backup option). This was super convenient because I could easily access...
Jay
Dropbox Staff
Dropbox StaffHi dislokated, thanks for messaging the Community!
This was the behavior of the old Dropbox Backup feature.
After an update to the feature, the backups are now only visible on the Dropbox site. It isn't possible to revert this change.
If you have any further queries, feel free to message back.
Jay wrote:This was the behavior of the old Dropbox Backup feature.
After an update to the feature, the backups are now only visible on the Dropbox site. It isn't possible to revert this change.
Is it a joke? I can't access my desktop data from the iPhone or iPad App? What a stupid idea. The whole Dropbox behavior is awful on a mac. We pay for the service and it gets worse and worse with every update.
- Rich
Super User II
ensoniq70 wrote:I can't access my desktop data from the iPhone or iPad App? What a stupid idea.
Don't confuse your Dropbox data (files located within your Dropbox folder) with the data saved through use of the Backup feature. Your Dropbox data is accessible in the mobile apps. It's just your backup data that can only be viewed through the website.
Yes, I think the posters above understand this. It's just that the developers _took away_ a feature (access to backup files via iphone or ipad) that was very useful before to many people, without any appreciable benefit....
I just encountered the same problem when starting a new macbook. This is a _really_ unhelpful change! Any chance it could be changed on the next update? (Please!!!)
- Jay
Hi @tlloyd88, we appreciate the feedback on this matter.
We take all comments into consideration when improving the Dropbox site and services.I agree with the poster above.. this has made things very troublesome by not allowing everything to be read via the mobile app. I understand the principle of having the major "backups" be in a different segment of dropbox.. but it shouldnt be that hard to access all the files. Maybe inside the regular current Dropbox app, feature a button that allows up to actually open the files that are in this "backups" section? OR maybe create another "Dropbox Backups" app that will allow us to remotely view these backup files without having to go thru the browser?
Is there any chance this update will revert back because it's the main reason I use dropbox? I'm a musician and the ease of checking recording mixes in the car or blue toothed from my phone to my stereo was incredible with the phone app. Now that it is no longer accessible, check mixes will become more tedious and time consuming.
Sure hope so. If not, my Firm will be switching to any of the other myriad services that provide exactly what Dropbox now does. One of them is free for us, but we used Dropbox exactly for that real-time access advantage.
