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Forum Discussion

DeanGray01's avatar
DeanGray01
Explorer | Level 3
8 months ago

How to use Dropbox Sign in person?

I cant work out how to use dropbox sign in person ? Wanting clients to be able to sign a contract on my tablet. Sounds easy, however the instructions from dropbox are not even close to working. Any h...
Dropbox Sign
  • DbxNate's avatar
    DbxNate
    8 months ago

    Hey Dean! I'm a former engineer at HelloSign. Let me see if I might be able to help.

     

    You're correct, Dropbox Sign (formerly HelloSign) does support In-Person Signing. That Help Center article you shared is accurate and appears up to date. I have a few questions for you:

     

    1. Are you attempting to enable In-person Signing on hellosign.com, or using Dropbox.com?
    2. As noted in the article, you will need a paid Standard or Premium plan. Can you confirm you're on one of these plans?
    3. When you follow the steps in the article, are you able to toggle the "In-person signing" switch to "On"?
    4. After doing so, do you see the link underneath "In-person signing"? 
DbxNate's avatar
DbxNate
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey Dean! I'm a former engineer at HelloSign. Let me see if I might be able to help.

 

You're correct, Dropbox Sign (formerly HelloSign) does support In-Person Signing. That Help Center article you shared is accurate and appears up to date. I have a few questions for you:

 

  1. Are you attempting to enable In-person Signing on hellosign.com, or using Dropbox.com?
  2. As noted in the article, you will need a paid Standard or Premium plan. Can you confirm you're on one of these plans?
  3. When you follow the steps in the article, are you able to toggle the "In-person signing" switch to "On"?
  4. After doing so, do you see the link underneath "In-person signing"? 
  • DeanGray01's avatar
    DeanGray01
    Explorer | Level 3
    8 months ago

    Thank you Nate, all sorted now, one of the biggest issues was that dropbox did not like that the tablet was in Landscape mode, once in the potrait position everything seemed to work fine. Thanks again 👍

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