You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Alan Septoff's avatar
Alan Septoff
Explorer | Level 4
2 years ago

Google/Dropbox integration changing?

Hello:   A colleague of mine at another organization received this message from Dropbox:   We’re writing to let you know that Google files stored in Dropbox will move to Google Drive on 7/20/2023...
dropbox business
G-Suite
Google
Third Party Integrations
T Blumer's avatar
T Blumer
Helpful | Level 6
2 years ago

With the change that will happen in August I have a particular question which I did not find answered so far: We have many .xlsx-files stored in dropbox and are used to edit them directly in dropbox but within the google layout/menu bar (while opening the document you are asked whether edit in Microsoft or Google – we prefer to edit in Google as we think it is easier with its reduced menu etc). Will this still be possible after the announced change?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for posting here, T Blumer!

     

    We're currently looking into this with the team, and we'll let you know as soon as we have more updates.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey T Blumer, sorry to jump in here! 

     

    You’ll no longer be able to open Microsoft Office files in Google Drive. To continue editing, an additional Microsoft Office license may be needed. You can also manually convert these files to Google Drive formats. 

     

    Let me know if you need more info. Thanks!

    • T Blumer's avatar
      T Blumer
      Helpful | Level 6
      2 years ago

      Hi Megan

       

      It would not worry me to continue working with Microsoft 365 as most files are in xlsx. What's rather disturbing are the following experiences we now were making:

      1. We are working online in Dropbox/Chrome.

      2. Opening the xlsx files (usually respectively once opened with Google) now with Microsoft (in Browser), lots of formatting is lost (fonts, pictures in cells etc), files seem to be corrupted.

      3. Creating a new xlsx file the above mentioned problem does not occur.

      4. How can we save those hundreds of xlsx files that have been treated with Google? I hope there is a workaround otherwise this would be a disaster ...

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey again, T Blumer.

         

        It’s expected indeed to see some differences when opening/viewing files on Google Sheets vs Excel for the web. However, there’s no way, I’m afraid, to “adapt” the format of those files. 

         

        I’ve forwarded this as feedback though to our team, so that they can also see your comments and how this could affect your work.

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!