We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Robert T.26
2 years agoExplorer | Level 4
Google Drive Docs Sheets Migration Would move Much More Such As *.csv *.txt *.odt *.log files.
According to Dropbox, "How to find Google files in your Dropbox account" directions (copied below), all our plainTextFiles.txt, LogFiles.log files, OpenOffice.ods LibreOffice files, CommaSeparatedV...
susiehack
Explorer | Level 4
I got now totally messed up with this migration. I foolishly just press the button to connect. Now it is telling me that I need to have a brand new account. I don’t want a new account and it wants me to pay money for it. I want to go back to my old way, and I don’t want to do the migration. How do I undo what I did? Friggin mess.
Nancy
2 years agoDropbox Staff
Hi susiehack.
If you’re still seeing the prompt to migrate your Google files, can you send me a screenshot of the option you click on and what you see next, asking you to create a new Dropbox account?
- susiehack2 years agoExplorer | Level 4
I’m not sure I can find it but I will try. I’ll see if I can find the original request. I’m not sure if I got a prompt right away but all I know is that I received emails welcoming me to my new account. Also, my account was not full before and now it is. I’m going to have to delete some precious files.
- Hannah2 years agoDropbox Staff
Thanks for the update, susiehack, if you can find it, please send us the screenshot, so we can investigate this on our end, to see if we can help you figure things out.
- susiehack2 years agoExplorer | Level 4I can’t send you a screenshot, but every other day I keep getting emails from dropbox to complete my account. I have no idea what that’s all about and I am not going to purchase an account. I want to keep my account free. All of his this is way over my head and I have no idea how to do any of this. Can I just please leave things as it is. Having a separate Dropbox account and a google account or do I have to merge them? If so I no idea what to do.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!