You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Robert T.26's avatar
Robert T.26
Explorer | Level 4
2 years ago

Google Drive Docs Sheets Migration Would move Much More Such As *.csv *.txt *.odt *.log files.

According to Dropbox, "How to find Google files in your Dropbox account" directions (copied below), all our plainTextFiles.txt, LogFiles.log files, OpenOffice.ods LibreOffice files, CommaSeparatedV...
Google
Third Party Integrations
susiehack's avatar
susiehack
Explorer | Level 4

I got now totally messed up with this migration. I foolishly just press the button to connect. Now it is telling me that I need to have a brand new account. I don’t want a new account and it wants me to pay money for it. I want to go back to my old way, and I don’t want to do the migration. How do I undo what I did? Friggin mess. 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi susiehack. 

 

If you’re still seeing the prompt to migrate your Google files, can you send me a screenshot of the option you click on and what you see next, asking you to create a new Dropbox account?

  • susiehack's avatar
    susiehack
    Explorer | Level 4
    2 years ago

    I’m not sure I can find it but I will try. I’ll see if I can find the original request. I’m not sure if I got a prompt right away but all I know is that I received emails welcoming me to my new account.  Also, my account was not full before and now it is. I’m going to have to delete some precious files.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks for the update, susiehack, if you can find it, please send us the screenshot, so we can investigate this on our end, to see if we can help you figure things out.

      • susiehack's avatar
        susiehack
        Explorer | Level 4
        2 years ago
        I can’t send you a screenshot, but every other day I keep getting emails from dropbox to complete my account. I have no idea what that’s all about and I am not going to purchase an account. I want to keep my account free. All of his this is way over my head and I have no idea how to do any of this. Can I just please leave things as it is. Having a separate Dropbox account and a google account or do I have to merge them? If so I no idea what to do.

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