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Forum Discussion
Email to Dropbox failed
I got an xxx@addtodropbox.com address. If any email is sent to that address, Dropbox saves its attachments to the Email Attachments folder in my Dropbox account. It works fine, except in one situatio...
The email is TO [myspecialaddress]@addtodropbox.com. I believe the email is FROM the original sender of the email, which in this case is [Removed as per Community Guidelines]
Jay
Dropbox Staff
Dropbox StaffHi mikerain99, when the emails are forwarded, are the files in an attachment, or are they visible in the body of the email?
The files are in an attachment.
When emails are sent to [myaddress]@addtodropbox.com, the attachments are saved to folder Email Attachments. But sometimes they're instead saved to folders called Email Attachments (1), (2), (3), etc. This is a problem because I have an automated process on my computer that looks for files in Email Attachments, and the files aren't there.
Does anyone know why this happens?
- Walter
Hey mikerain99, sorry to jump in here, but would it be OK if we reach out via email to have a further look internally?
Let us know and we'll use the email address that's linked to your profile, here on our Community.
Walter, yes thanks, please do.
