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vtatai's avatar
vtatai
Helpful | Level 5
2 years ago

Dropbox Passwords Firefox addon not working

Since the last Firefox update, the Dropbox Passwords addon no longer works. Not only that, if I enable it, it consumes 100% of the CPU, bringing my computer to a crawl. Anyone else experiencing the same? Thanks!

  •  Ah that was a good call, it still did not work on a private window, but I used a new Firefox profile and it works now. I guess some data must have been corrupted in my old profile, making the addon malfunction. Thanks!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi vtatai, thanks for bringing this to our attention.

     

    Does this occur when using private browsing in Firefox with only the Passwords app enabled?

     

    This will help me to assist further!

    • vtatai's avatar
      vtatai
      Helpful | Level 5

       Ah that was a good call, it still did not work on a private window, but I used a new Firefox profile and it works now. I guess some data must have been corrupted in my old profile, making the addon malfunction. Thanks!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        No worries, glad to have helped out a little. If you need any further assistance in the future, please let me know.

         

        Enjoy the rest of your week!