You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox Outlook Integration
Hello, I'm attempting to assist a user with an issue I've not seen before. She relies on the Dropbox Outlook Integration app (Dropbox for Outlook (microsoft.com)) I cannot find any configuration opti...
Jay
Dropbox Staff
Dropbox StaffAre there any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
No, there is nothing explicitly blocking dropbox domains in any of the security configurations. Access Dropbox via browser or app works fine, its just when attempting to attach from Dropbox within Outlook. Note that saving attachments to Dropbox in Outlook does work.
- Jay
Thanks for the info. I'd recommend the user contact support team directly in order to investigate this matter in more detail.
I'm from the MSP that supports the user and her company, she's not very technical so I'm acting on her behalf and have remote access to her computer. Hope can I get more support on this issue?
- Jay
As this is related to their setup, they would need to contact support for any account-specific issues.
Aside from disconnecting and reconnecting the app, there isn't much further we can provide over the community.
