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Forum Discussion

Philip Wade

Collaborator | Level 9

2 years ago

Solved

Dropbox Integration with Zoom deprecated.

Third Party Integrations

Sam DBX
2 years ago
Hi everyone,

Thanks for your feedback regarding this.

The Zoom integration within Dropbox is active and working normally for all users.

If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.

Thank you,

Sam

Sam DBX

Community Manager

2 years ago

Hi everyone,

Thanks for your feedback regarding this.

The Zoom integration within Dropbox is active and working normally for all users.

If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.

Thank you,

Sam

Kathryn Jones

Helpful | Level 6

2 years ago

Sam I am curious as to why I am being informed by the support team at Dropbox that this integration no longer exists. I have copied the support staff into this thread in the hope to get an accurate answer. They have informed me that the information you have stated is inaccurate and the integration of zoom to Dropbox was removed on Feb 5th.
I sincerely hope your information is reputable and not giving us false hope.

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Share advice and help members with their integration questions.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Integrations","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":996,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-26T15:44:53.185-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:101001000/category:English/community:mxpez29397board:101001017/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"Rank:rank:40":{"__typename":"Rank","id":"rank:40","position":23,"name":"Collaborator | Level 9","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1803891":{"__typename":"User","id":"user:1803891","uid":1803891,"login":"Philip Wade","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:40"},"email":"","messagesCount":38,"biography":null,"topicsCount":1,"kudosReceivedCount":61,"kudosGivenCount":38,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-02-12T06:34:19.400-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:750604":{"__typename":"ForumTopicMessage","uid":750604,"subject":"Dropbox Integration with Zoom deprecated.","id":"message:750604","revisionNum":4,"repliesCount":104,"author":{"__ref":"User:user:1803891"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001017"},"conversation":{"__ref":"Conversation:conversation:750604"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:750604"},"body@stripHtml({\"truncateLength\":200})":" I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox autom...","body@stringLength":"3112","rawBody":"

I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox automatically as usual which led me to investigate with both Zoom and Dropbox. I was just informed of the decision on Dropbox Chat. Apparently, I was supposed to have received an email but I can't find one and don't delete such things.

I was advised to report the issue/complaint here. The solution offered was download and Re-upload to Dropbox which I know will work (because I used to do that years ago) but when I have multiple Zoom Sessions in one Day and there isn't time between meetings to do this this is a lot of extra work for something that prior to this change was automatic. I wonder how many others are affected by this and are just as mystified as I am? I may have to consider other options to Dropbox though need to investigate these. Thanks.

Update 15th February 2024: Given the growing interest in this post and issues it is causing I have now put forward it's reinstatement here: https://www.dropboxforum.com/t5/Dropbox-ideas/Please-reinstate-integration-with-Zoom/idi-p/751519#M82875

Note: a Super User II advise only one post and for others to LIKE and support it and comment otherwise it won't work.

@Mark, @bblu2095, @BHappy, @Chriskynka, @marosner, @yw40, @Rockeye , @MovingMary , @nsrubio you have all been tagged in the 'NEW IDEA post link above so hopefully you will see this or the NEW IDEA post or both. Thank you. Philip Wade

","kudosSumWeight":19,"postTime":"2024-02-12T06:44:36.472-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Third Party Integrations","text":"Third Party Integrations","time":"2019-05-29T04:29:38.303-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:750604_4"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":25865},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:750604":{"__typename":"Conversation","id":"conversation:750604","solved":true,"topic":{"__ref":"ForumTopicMessage:message:750604"},"lastPostingActivityTime":"2025-02-21T10:14:30.021-08:00","lastPostTime":"2025-02-21T10:14:30.021-08:00","unreadReplyCount":104,"isSubscribed":false},"ModerationData:moderation_data:750604":{"__typename":"ModerationData","id":"moderation_data:750604","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:750604_4":{"__typename":"Revision","id":"revision:750604_4","lastEditTime":"2024-02-18T04:15:42.949-08:00"},"ForumReplyMessage:message:753724":{"__typename":"ForumReplyMessage","id":"message:753724","conversation":{"__ref":"Conversation:conversation:750604"},"author":{"__ref":"User:user:1527936"},"revisionNum":1,"uid":753724,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001017"},"subject":"Re: Dropbox Integration with Zoom deprecated.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:753724"},"parent":{"__ref":"AcceptedSolutionMessage:message:753359"},"body":"Sam I am curious as to why I am being informed by the support team at Dropbox that this integration no longer exists. I have copied the support staff into this thread in the hope to get an accurate answer. They have informed me that the information you have stated is inaccurate and the integration of zoom to Dropbox was removed on Feb 5th.
I sincerely hope your information is reputable and not giving us false hope.","body@stringLength":"423","rawBody":"Sam I am curious as to why I am being informed by the support team at Dropbox that this integration no longer exists. I have copied the support staff into this thread in the hope to get an accurate answer. They have informed me that the information you have stated is inaccurate and the integration of zoom to Dropbox was removed on Feb 5th.
I sincerely hope your information is reputable and not giving us false 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Hi everyone,

Thanks for your feedback regarding this.

The Zoom integration within Dropbox is active and working normally for all users.

If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.

Thank you,

Sam

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Hi everyone,

Thanks for your feedback regarding this.

The Zoom integration within Dropbox is active and working normally for all users.

If you’re having any issues accessing your Zoom recordings or the feature, let us know and we’re happy to help.

Thank you,

Sam

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